1. Information We Collect

We collect only the information needed to respond to you and to provide your stay:

Booking & enquiry details — your name, mobile number, email address (if given), check-in and check-out dates, room or space, number of guests and any message you send.
Guest registration details — at check-in, a valid government photo ID, the Guest Registration Card (GRC) and, where required by police guidelines, a photograph.
Communication — records of calls, WhatsApp messages or emails you exchange with us about your booking.
Website usage — basic technical data such as browser type, device and pages visited, collected through cookies or analytics tools.

2. How We Use Your Information

To respond to your enquiry and to call you to confirm your booking.
To manage your stay, including check-in, payments, refunds and guest services such as pick-up and drop.
To meet legal and regulatory requirements, including guest registration as per local law and Commissionerate Police guidelines.
To improve our website and services.
To send you information about your booking. We do not send marketing messages without your consent.

3. Sharing Your Information

We do not sell or rent your personal information. We share it only when necessary:

With service providers who help us run our business, such as our online booking engine, payment providers and website hosting — only for the purpose of providing their service.
With government or law-enforcement authorities when required by law, including police guest-registration requirements.
With trusted travel partners only when you ask us to arrange a service for you, such as car rentals or sightseeing through our travel desk.

4. Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings; some parts of the site may not work as intended if you do.

5. Data Security & Retention

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. We keep personal information only for as long as needed for the purposes above, or as required by law (for example, guest registration records).

6. Your Choices & Rights

You may ask us to access, correct or delete the personal information we hold about you, subject to any legal obligation we have to keep it. To make a request, email [email protected].

7. Third-Party Links

Our website may link to third-party sites such as Google Maps, WhatsApp or our booking engine. Their privacy practices are governed by their own policies, and we are not responsible for their content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Reception (24/7): +91 90900 29000
Address: 19 Ashok Nagar, Bhubaneswar – 751009, Odisha

Privacy Policy

Questions?